Get pointed in the right direction after a loss.

Claims are handled by your insurance carrier, but Assurance Total Protection can help you understand where to start and what information to gather.

File A Claim

Start with your carrier, then contact us if you need help.

Your policy documents usually list the carrier claim phone number, website, and policy details needed to start the claim.

Call Your Carrier

For urgent losses, call the claim number listed on your policy documents. The carrier will open and manage the claim.

Gather Details

Have your policy number, date of loss, location, photos, police report if applicable, and a short description ready.

Policy Service Requests

Need a certificate or ID card instead?

These requests are not claim filings. Choose the form that matches what you need and we will route it to the right team.

Request General Liability Certificate of Insurance

Use this for proof of general liability coverage for a client, project, landlord, or contract requirement.

Request ID Card for Auto Policy

Use this for a personal auto insurance ID card request.

Request ID Card for Commercial Auto Policy

Use this for commercial vehicle ID card requests tied to a business auto policy.

Need Direction?

Questions about a claim?

If this page does not serve your situation or you have further questions, send us a message and our team will help route you.

Contact our team for help.

Use the secure contact form and we will help route your claim question.